TOPC Payments

Refunds and cancellation

Last updated 3 November 2026

Refunds by product

How to ask for a refund

Write to studio@topc.social within 7 days of paying. Send the payment ID from your Razorpay receipt and a line about what went wrong. We will answer according to the product's refund policy above.

Cancelling

A payment can't be cancelled after it is made, because our products are digital and available straight away.

How refunds are paid

Refunds go back to the payment method you used, through Razorpay. Banks usually take a few working days to show the money.

If money was taken but the payment failed

Your bank or Razorpay usually returns it automatically. If it hasn't come back after a few working days, write to us with the details and we will help.